Open your account and select the order to view its latest status and tracking. Tracking may appear after physical carrier handover. If the estimated window has passed, use the order’s help option.
Use the cancellation option while it is available. If packing or dispatch has started, cancellation may not be possible and the return process may apply.
Open the delivered order, choose return or report a problem, select the accurate reason, and follow the pickup or drop-off instructions. Keep packaging, accessories, and proof of handover.
TAZEET initiates an approved refund after the applicable cancellation, return, inspection, or case decision. Your bank, card, wallet, or cash process controls final posting time.
The product, order, or invoice identifies the seller. TAZEET operates the marketplace and may provide payment, support, or fulfillment services. Read the Marketplace Role notice for details.
Use the order problem option and the listing report. For an urgent safety incident, stop using the product, seek emergency help where needed, and contact TAZEET promptly.
Use a unique password, multi-factor authentication where available, and never share a password or one-time code. Report unfamiliar orders or account changes immediately.
Use the Contact Us page shown for your market. Include the order number and issue type. Do not send complete card information, passwords, or one-time codes.
